Return policy of Quill
The Return & Refund Policy
The Refunds shall be processed in case of a successful order cancellation process. In case the requests for order cancellations are approved, the company can provide a refund within a week from the date of the approval.
Credit card refunds
If the sum is paid by credit card, refunds shall be issued to the original credit cards given at the time of purchasing, and in the case of Pay U submissions, refunds shall be made to the very same account.
If the goods are already shipped, any form of refund shall be processed only on the original receipt of the physical items for which the returns had been initiated.
Once the customer’s return is received and inspected thoroughly, the company shall send them an email within a week for notification that the company had received the customer’s returned goods. They will also notify the customers of the approval or rejection of their refunds.
If one is approved, then their refunds shall be processed, and credit shall automatically be applied to the customer’s credit cards or original payment method within a small number of days.
The Replacement policy of Quill
If one had received some damaged products, initiating returns within 3 days from the time of delivery is correct. The company’s courier partner shall pick up the damaged products from the customer’s doorsteps and shall be provided with replacements at no extra cost within a week or so.
Quill’s late or missing refunds:
If one has not received the refunds yet, ensuring to contact their credit card companies or banks first is good as it could take some time before one’s refunds are officially posted.
If one has done all of these and still has not received their refund yet, contacting the company at possibilities@imagimake.com is likely.
Quill’s Reverse shipping method
For returning one’s products, one should mail their products to 401, Jasu, Dadabhai Road, Mumbai Maharashtra IN 400056 for the purpose.
One shall be responsible for paying for their shipping costs for returning their goods. The shipping costs are duly refundable in case of pre-approval on a specific case basis.
Other refund methods of Quill
The Return Policy
The company offers a week worth of return policy on all their purchases of regular
costing items from their website.
For the eligibility of return, one’s item must be unused and in the native condition that one received it. It must also be in the native packages.
The Sale items policy
Only regular costing items shall be refunded, unfortunately, items on sale cannot be returned in any way.
Other Refunds
Once the company has received one’s item, they shall issue refunds back to the original method of payment within half a month.
Quill’s Return shipping process:
One shall be responsible for paying their shipping prices for returning their items. The Shipping prices are non-refundable in any case. If one receives a refund, the price of return shipping shall be deducted from their refunds.
For returning the product, please contact the company first and then send the items to:
Crate and Quill LLC
113 Washington St.
Abbeville, SC, 29620
The Exchange policies:
The Returns / Exchange Policies
The Quill Clothing Corporation accepts returns for credits or refunds on purchases made directly through the corporation’s website (QuillClothingCo.com) as long as these returned products are not visibly damaged or broken. For the refunds, the original packages with slips and invoices shall be returned in association with the products within a week of purchase. These refunds shall be made in the native forms of payment. If one elects to use these prepaid return labeling systems, the amount of the labels shall be deducted at the time of the refunds. Noting that for credit to one’s credit cards, it might take up to one payment cycle for the credits to reflect on the consumer’s statement.
The Quill Clothing Corporation accepts exchanges as long as these products are not visibly torn or broken by the end user, and the exchanges shall be made within a week of the purchases. Including notes in one’s packages indicative of the sizes and styles that one would love, further, to a returning address and the email address plus telephone numbers. The company shall then send the one replacement product as soon as possible by them.
Inspecting the orders upon delivery is good. If one receives a damaged, broken, or incorrect item, selecting the appropriate returning reasons and once reviewed by a customer service officer, they shall arrange a return or exchange for the customer.
Conclusion
In all fairness, the refund and the return policies of any institute is driven by the customer demands and if they are satisfied to the max, they sure invest their time and money in secure brands and the Quill is no different as they have many of the refund and exchange policies to guide the customers through thick and thin.
