Some of the services rendered by public storage include;
Vehicle storage Boat storageClimate-controlled storageOutdoor drive-up storageCommercial and business storage
How does public storage work?
The public storage services are available in two ways. However, users can access the company’s service either through its official website www.publicstorage.com or visit the public storage location for In-person service or contact the customer service line to make an available reservation. These services are rendered and after which, payments are due on the first day of a new month, with the grace of six days, and failure to meet up with the days will attract a penalty.
Billing and Remittance Options
This company has multiple payment options with easy attainability. These payment options are made available to make storage payments easy and quick. Public storage payment is accessed in five different methods suitable to the customer. These payment options are;
Pay online– Payments made online are the most convenient options for payments. Before payments can be made, you will need to set up a profile that involves the creation of a username and password. Once logged in, users will be able to navigate payment options.
Pay in the App– Bills are paid through an app and can be accessed through the use of smartphones. This app can be found in apple stores for iPhone users while Android users can access it through the use of the google play store.
Pay by Mail– payments can be mailed through check or money order. Payments should be mailed a week ahead to avoid late payment.
Pay by phone– This payment option is only available to citizens of the united states and cannot be acquired by users outside the country. Therefore, users of these services should use another possible option of payment for the services.
Public storage Late Fee
As earlier stated, public storage rental fees are due on the first day of a new month. It is expected of every user of this service to make payment for the service enjoyed. After the due date of payment, there would be a six days grace period which sums up to make a total of seven days. Late payment charges are applied on the 8th day of refusal to pay for service. Late payment fees are charged with 20% of your monthly bill, even though the late fee amount varies with different locations (Desmet 2019)
In the first 30 days of the first missed payment period, Public Storage will contact you by phone or email to schedule payment. If no payment is made, a set fee will be levied to your upcoming bill, rental fees and the late fee included. This fee varies by state law and is between $50 and $60. State laws also determine how long Public Storage must wait before it considers your account in default and sells the contents of your storage unit at auction. These vary from 30 to 90 days(Desmet, 2019).
State tax and wait times are listed in the contract. You first find out the specifics of your contract by contracting the Public storage customer service department at your convenience. If you default on your payment, the company will have to report to credit bureaus and will have their properties put up for auction to pay off the customer’s debt. If your unit is put up for auction, the amount from your sale will be deducted from your bank. Nevertheless, customers with such must have to pay with accrued balance inclusive to meet up with their debt.
Public storage renders services at given rates. Thus, it Is safe to say that the six days grace period is fair enough to allow users of this service to meet up with their levies, for late fee payment is applicable with different service providers. Defaulters who are unable to meet up with the grace period of the late fee will have their properties placed on auction to authorize the company to raise an amount to cater for these services.
- How can payment be made?
Answer: payment can be made online, app, mail and in person.
- When will my rent be due for payment ?
Answer: On the first day
- What’s the grace period before late fees charges?
Answer: six days grace period
- What is the percentage charged on late fees?
Answer: 20% of the principal rent fee.
